With cut throat competition witnessed by top automobile manufacturers in India after the slew of new car launches, car companies are giving increasing stress on providing better after sales service to its customers.
General Motors India (GM India) has expanded its dealership network to 95 sales points and over 110 service centres so far. GM India is in the process of appointing more dealers and authorized service outlets in urban and semi-urban cities to widen its network. By end of this year, the company intends to put in place 120 sales points and an equal number of service outlets across the country.
With Hyundai Motor India Ltd. is now looking to speedily ramp up its dealer network to push sales for the increased production. HMIL reportedly had 167 dealers in January 2007, and plans to expand its network to 250 by December 2007. Maruti Udyog Limited is one of the companies in India had 1545 listed Authorized service stations and 30 Express Service Stations on 30 highways across India.
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